Paddle outage, 29 September 2025

Some customers are experiencing issues with our buyer emails

Started
Resolved
8 Sept 2025, 15:34 UTC - reported afterwards
Impact
Minor

Last update from Paddle

After a period of monitoring, the issue with the Notification Service for Paddle Classic has been fully resolved. The service continues to work as expected, so we are closing this incident. We appreciate your patience and apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com

8 Sept 2025, 15:34 UTC

Is Paddle down now?

This page is the record of one past incident. For the live status, see Is Paddle down right now? - it reads the official status page every 2 minutes.

Other Paddle incidents

  1. Report downloads unavailable in the Paddle Dashboard

  2. Retain

  3. Seller dashboard logins are failing with timeouts

  4. Intermittent Checkout Loading Issues

  5. Partial Checkout Outage

  6. Card payment issues on Paddle Billing and Paddle Classic checkout

  7. New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard

  8. Discount service degradation causing discount application failures

All recorded Paddle incidents