Paddle outage, 11 December 2025

Delayed notifications

Started
Resolved
11 Dec 2025, 09:16 UTC (after 7 h 15 min)
Impact
Major

Last update from Paddle

After a period of monitoring, we can confirm that the issue causing the delayed delivery of notifications has been fully resolved, and all notifications have been processed. Between 01.09am and 02.06am GMT we experienced delays in the delivery of notifications for both webhooks and emails to buyers. During the incident we saw an average delay of around 20 minutes for these notifications. No notifications were lost and all were processed once the issue was resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").

11 Dec 2025, 09:16 UTC

Is Paddle down now?

This page is the record of one past incident. For the live status, see Is Paddle down right now? - it reads the official status page every 2 minutes.

Other Paddle incidents

  1. Report downloads unavailable in the Paddle Dashboard

  2. Retain

  3. Seller dashboard logins are failing with timeouts

  4. Intermittent Checkout Loading Issues

  5. Partial Checkout Outage

  6. Card payment issues on Paddle Billing and Paddle Classic checkout

  7. New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard

  8. Discount service degradation causing discount application failures

All recorded Paddle incidents