Paddle outage, 27 February 2026

Intermittent issues with Retain

Started
Resolved
27 Feb 2026, 15:32 UTC (after 9 min)
Impact
Minor

Last update from Paddle

The incident affecting Retain has been resolved, and service has recovered. We will continue monitoring to ensure everything remains stable. If you have any questions, please contact our Customer Support team at **[sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com")**.

27 Feb 2026, 16:25 UTC

Is Paddle down now?

This page is the record of one past incident. For the live status, see Is Paddle down right now? - it reads the official status page every 2 minutes.

Other Paddle incidents

  1. Report downloads unavailable in the Paddle Dashboard

  2. Retain

  3. Seller dashboard logins are failing with timeouts

  4. Intermittent Checkout Loading Issues

  5. Partial Checkout Outage

  6. Card payment issues on Paddle Billing and Paddle Classic checkout

  7. New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard

  8. Discount service degradation causing discount application failures

All recorded Paddle incidents