Pinecone outage, 25 May 2026

[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.

Started
Resolved
25 May 2026, 15:00 UTC (after 1 h 18 min)
Impact
Major
Affected
AWS us-west-2

Last update from Pinecone

This incident has been resolved.

25 May 2026, 15:00 UTC

Read the full incident on the official Pinecone status page

Is Pinecone down now?

This page is the record of one past incident. For the live status, see Is Pinecone down right now? - it reads the official status page every 2 minutes.

Other Pinecone incidents

  1. [Inference] 5xx errors on some `llama-text-embed-v2` requests

  2. [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize

  3. [Pods][AWS][us-east-1] Write failures and high latency

  4. [Serverless][AWS][eu-west-1] 5xx on read requests

  5. [Serverless][AWS][us-west-2] 5xx errors on the readpath

  6. 5xx errors on some control plane operations

  7. [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests

  8. [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces

All recorded Pinecone incidents