PlayFab outage, 24 February 2026

Drop in availability for Client/LoginWith[Platform] APIs

Started
Resolved
17 Feb 2026, 17:00 UTC - reported afterwards
Impact
Minor

Last update from PlayFab

On February 17, 2026, between approximately 10:00 AM and 11:14 AM Pacific Time, some customers experienced increased failures when calling the Client/LoginWith\[Platform\] APIs. The issue was caused by a code regression that inadvertently removed a required validation check, leading to internal server errors. We mitigated the issue by rolling back the update. ### Impact During the impact window, customers experienced failed login attempts through the Client/LoginWith\[Platform\] APIs, with availability dropping to as low as 93%. ### Root Cause Analysis A recent code change removed a necessary null check, which caused certain requests for these APIs to fail. ### Action Items Rolled back...

24 Feb 2026, 22:41 UTC

Read the full incident on the official PlayFab status page

Is PlayFab down now?

This page is the record of one past incident. For the live status, see Is PlayFab down right now? - it reads the official status page every 2 minutes.

Other PlayFab incidents

  1. Increased API Error Response Rate - Fix in Progress

  2. Increased failure rate in Matchmaking, Leaderboard, Lobby, PubSub, and GameSave APIs

  3. Degraded Leaderboard and Statistics operations

  4. Player Deletion Delay

  5. Lobby API availability impact

  6. Speech Services Api Outage West US

  7. PlayStream CloudScript Azure Functions Actions Failing Silently

  8. Economy V2 - Transfer operations delayed

All recorded PlayFab incidents