Plivo outage, 29 October 2025

Intermittent Message Failures

Started
Resolved
29 Oct 2025, 14:33 UTC
Impact
Not stated
Affected
SMS API, Verify API

Last update from Plivo

We experienced intermittent SMS message failures between 13:50 UTC and 13:59 UTC on 29th Oct 2025 due to an underlying infrastructure failure. The issue was auto-recovered, and all systems have since stabilized. Message processing has fully recovered, and the platform is operating normally. Incident Start Time: 29th Oct 2025 13:50 UTC Incident End Time: 29th Oct 2025 13:59 UTC

29 Oct 2025, 14:33 UTC

Read the full incident on the official Plivo status page

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Other Plivo incidents

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  3. Voice Call Webhook Delivery Degradation

  4. Call failures towards India

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  6. Outbound MMS Failures on Toll-Free Numbers (US & Canada)

  7. Outbound Call Failures

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All recorded Plivo incidents