Plivo outage, 6 June 2026
Elevated Call Failure Rate on 9180 Number Series(India Region)
- Started
- Resolved
- 6 Jun 2026, 13:00 UTC
- Impact
- Not stated
Last update from Plivo
Incident Summary - Elevated Call Failure Rate on 9180 Number Series. Specific number series of 9180 were impacted for outbound calls. Incident Window: 5th June 2026, 6:30 PM IST - 6th June 11:30 AM IST Impact: Outbound calls to the 9180 number series were affected throughout the incident window. The failure rate reached approximately 34% at peak. Other number series and carrier paths were unaffected. The issue appeared to partially ease during low-traffic overnight hours but fully reasserted when business-hours call volumes resumed on the morning of 6 June. Resolution: Once issue was detected engineering team analysed the issue and resolved by replacing affected routing infrastructure....
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