PubNub outage, 29 June 2025

Increased global errors and latency for all services

Started
Resolved
29 Jun 2025, 17:15 UTC
Impact
Not stated

Last update from PubNub

Beginning on Friday, June 27, 2025 at 08:15 UTC, there were occasional, intermittent increases in latency and errors in three of our services: Pub/Sub, History, and Presence. The root cause discussed in this analysis was identified and corrected on Monday, June 30. ### **Problem Description, Impact, and Resolution**  Recently, to ensure PubNub had access to more cloud server capacity across our many regions, we introduced new instance types to our system to provide a more heterogeneous set of instance types on which PubNub’s services run. Over time, PubNub has created many OS/kernel-level configurations to optimize the performance of each server. However, with the more heterogeneous instan...

3 Jul 2025, 18:50 UTC

Read the full incident on the official PubNub status page

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Other PubNub incidents

  1. Increased Subscribe error rate and latency observed globally

  2. Potential for some missed messages for subscribers in US East PoP

  3. Global Errors and Failures with Publish and Functions, Delays with Events & Actions

  4. Replication failures

  5. Global Errors and Failures with Publish and Functions, Delays with Events & Actions

  6. Connectivity Issues Affecting a Subset of Subscriptions

  7. Delay in Publishing Messages to Storage Globally

  8. Increased errors observed and resolved

All recorded PubNub incidents