Pusher outage, 22 January 2026

Incorrect subscription changes affecting some accounts

Started
Resolved
23 Jan 2026, 11:58 UTC (after 19 h 20 min)
Impact
Not stated
Affected
Channels REST API, Channels Webhooks

Last update from Pusher

All affected accounts have been restored to their correct subscription levels. We sent an email yesterday to all impacted customers. If you notice any issues with your subscription, please contact us.

23 Jan 2026, 11:58 UTC

Read the full incident on the official Pusher status page

Is Pusher down now?

This page is the record of one past incident. For the live status, see Is Pusher down right now? - it reads the official status page every 2 minutes.

Other Pusher incidents

  1. Elevated Errors on us2

  2. Elevated errors on us2 cluster

  3. Intermittent API errors in US2 cluster

  4. Cluster SA1: Delayed Channels webhook delivery on SA1 cluster

  5. Increased error rate on the US2 cluster

  6. Errors increase for API in cluster us3

  7. Increased error rate on the US2 cluster impacting presence events

  8. Intermittent errors with message delivery on cluster us2

All recorded Pusher incidents