Red Hat outage, 25 September 2026
Red Hat Connect Major Outage - Investigating
- Started
- Resolved
- 25 Sept 2026, 05:22 UTC (after 21 min)
- Impact
- Major
- Affected
- Partner Container Certification Workflow, Partner Acceleration Desk, Partner Account Management, Partner Portal, Partner Subscriptions
Last update from Red Hat
Executive Summary A certificate update by the backend team triggered automated system alerts this morning. The Partner Certification Team investigated the alerts and identified the undocumented certificate rotation as the root cause of the incident. Detection & Investigation: The Partner Certification Team detected the issue via automated alerts. The team immediately initiated debugging procedures and successfully isolated the certificate update as the underlying cause. Recommended Action Items: Implement a mandatory communication protocol and sign-off process between the platform team and the Partner Certification Team for all future certificate rotations. Review monitoring systems to...
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