Rollbar outage, 3 September 2025
Elevated API error rate
- Started
- Resolved
- 3 Sept 2025, 21:03 UTC (after 4 h 10 min)
- Impact
- Minor
Last update from Rollbar
**# Incident Report ## Summary of the Incident and Impact** From 2025-09-03 05:35 PT until approximately 14:03 PT, the Rollbar ingestion API) served a high rate of 502 errors because a particular traffic pattern exhausted the resources available to other traffic. The range of 502 errors ranged from 30% to 60% of requests during the incident. Once the root cause was identified and mitigated, error levels returned to below 0.01%. The Web App and Processing tiers were not affected. [1] POST requests to api.rollbar.com/api/1/item , api.rollbar.com/api/1/item_batch/ , api.rollbar.com/api/1/items/ **## Follow-Up Actions** We've identified follow-up actions to mitigate going forward 1) the l...
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