Runway outage, 2 November 2026

Kling video generations failing or delayed

Started
Status
Ongoing: Identified
Impact
Minor
Affected
App, Backend

Is this still happening?

Yes. Runway still lists it as identified; last update 2 Nov 2026, 17:36 UTC.

Right now: Runway reports degraded performance on some systems. (as of 2 Nov, 18:16 UTC) Live Runway status

Last update from Runway

Since about 15:00 UTC, most video generations with Kling models are failing or taking much longer than usual. This affects Kling 4.0, Kling 3.0 (Standard, Pro, Turbo, 4K and Motion Control) and Kling O3 (Standard, Pro and 4K). Other video models are not affected. The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but we don't expect normal performance yet. Until then, we recommend using a different video model. Generations that are still pending may complete late or fail.

2 Nov 2026, 17:36 UTC

Read the full incident on the official Runway status page

Similar Runway incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 1 h 23 min

    Aleph delayed generations

  2. , resolved after 23 min

    Aleph 2.0 delayed generations

  3. , resolved after 2 h 48 min

    We are aware of issues affecting video generation with Veo 3.1

  4. , resolved after 1 h

    Gen4.5 Image to Video is Degraded

  5. , resolved after 4 h

    We've identified a problem with Nano Banana generations and are working on a fix

Other recent Runway incidents

  1. We've identified a problem and are working on a fix

  2. Magnific upscalers unavailable

  3. Scheduled Maintenance

  4. We've identified a problem and are working on a fix

  5. Elevated Seedance moderation errors

  6. We've identified a problem and are working on a fix

  7. Increased ratio of Seedance safety system false positives

  8. We've identified a problem and are working on a fix

All recorded Runway incidents