Scaleway outage, 12 November 2026
[Transactional Email] - world - Delayed email delivery to Microsoft domains (Outlook/Hotmail)
- Started
- Status
- Ongoing: Identified
- Impact
- Minor
- Affected
- Transactional Email
Is this still happening?
Yes. Scaleway still lists it as identified; last update 13 Nov 2026, 10:53 UTC.
Right now: Scaleway reports a partial outage. (as of 13 Nov, 20:53 UTC) Live Scaleway status
At a glance
- Scaleway rated this a minor incident.
- Half of the 66 resolved Scaleway incidents we recorded were fixed within 5 h 13 min.
- Scaleway had 63 other incidents in the 30 days before it.
- 3 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 5 Nov 2026.
Our summary from the Scaleway incidents we have recorded since 29 Sept 2026 - how we count.
Last update from Scaleway
In order to protect the current delivery to other email providers, and in addition with the previous action, we decided to refuse emails in destination to Microsoft's servers. The emails will be rejected with a "550 5.7.1 The recipient domain <domain> is temporarily not supported" SMTP message. The same behavior is expected on API side.
Similar Scaleway incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 3 h 6 min
-
, resolved after 14 min
-
, resolved after 12 min
Other recent Scaleway incidents
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