Segment outage, 19 March 2026

Audience Overview Page Degradation

Started
Resolved
19 Mar 2026, 19:33 UTC
Impact
Not stated
Affected
Web Interface (US)

Last update from Segment

Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage. Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully. Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.

19 Mar 2026, 19:33 UTC

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