Segment outage, 29 April 2026

Audience Preview Failures

Started
Resolved
27 Apr 2026, 17:00 UTC - reported afterwards
Impact
Minor

Last update from Segment

Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.

27 Apr 2026, 17:00 UTC

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