Shippo outage, 28 October 2026
Royal Mail Service Degradation
- Started
- Status
- Ongoing: Investigating
- Impact
- Minor
- Affected
- Royal Mail (InterSoft)
Is this still happening?
Yes. Shippo still lists it as investigating; last update 28 Oct 2026, 10:29 UTC.
Right now: Shippo reports degraded performance on some systems. (as of 28 Oct, 11:28 UTC) Live Shippo status
Last update from Shippo
Hi Team, we are currently observing an elevated error rate on Royal Mail's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Royal Mail and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Similar Shippo incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 6 h 56 min
-
, resolved after 3 h 39 min