Shippo outage, 13 November 2026
USPS Tracking Delays - Payment Authorization Issue
- Started
- Status
- Ongoing: Investigating
- Impact
- Major
- Affected
- USPS
Is this still happening?
Yes. Shippo still lists it as investigating; last update 13 Nov 2026, 15:45 UTC.
Right now: Shippo reports a partial outage. (as of 13 Nov, 20:53 UTC) Live Shippo status
At a glance
- Shippo rated this a major incident (partial outage).
- Half of the 63 resolved Shippo incidents we recorded were fixed within 2 h 6 min.
- Shippo had 40 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 13 Nov 2026.
Our summary from the Shippo incidents we have recorded since 1 Oct 2026 - how we count.
Last update from Shippo
We are seeing errors when purchasing USPS labels. The cause is an issue with USPS’s Payment Authorization service. USPS has confirmed the issue and their team is investigating and working on a fix. USPS tracking is affected. You may see delayed or missing tracking updates for USPS shipments, and tracking webhooks may arrive late. Once the issue is fixed, tracking updates will catch up and fill in. USPS label purchases are not affected. Our fallback is in place, so you can keep buying USPS labels as usual. We are in touch with USPS and watching the issue closely.
Similar Shippo incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 2 h 21 min
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, still open
-
, resolved after 30 min
-
, resolved after 1 h 28 min
-
, resolved after 2 h 25 min
Other recent Shippo incidents
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