ShipStation outage, 27 October 2026
Important Change: DDU Shipments to Germany No Longer Accepted
- Started
- Status
- Ongoing: Investigating
- Impact
- Not stated
- Affected
- Carrier Integrations
Is this still happening?
Yes. ShipStation still lists it as investigating; last update 27 Oct 2026, 21:57 UTC.
Right now: ShipStation reports all systems operational. (as of 27 Oct, 23:49 UTC) Live ShipStation status
Last update from ShipStation
Effective October 23, 2026, German customs authorities no longer accept DDU (Delivered Duty Unpaid) imports. GlobalPost and GAP DDU services can no longer be used for shipments to Germany, and labels created with these services will return an error. GlobalPost Plus and GlobalPost Plus (Duties and Taxes included) remain available for Germany.
Read the full incident on the official ShipStation status page
Similar ShipStation incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 29 h 5 min
-
, resolved after 48 min
-
, resolved after 4 h 11 min
-
, resolved after 14 h 9 min
-
, resolved after 34 min