Shortcut outage, 20 October 2025
Shortcut Unavailable due to AWS Outage
- Started
- Resolved
- 20 Oct 2025, 09:35 UTC (after 2 h 23 min)
- Impact
- Critical
- Affected
- Email Notifications, Sentry Automations, Web App, VCS Integrations, API, Google Sheets Integration, Slack Integration, AWS ec2-us-east-1, ProductBoard, Zendesk, Search, Shortcut Docs
Last update from Shortcut
From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.
Is Shortcut down now?
This page is the record of one past incident. For the live status, see Is Shortcut down right now? - it reads the official status page every 2 minutes.