Sinch outage, 26 October 2026
Service Degradation - Customer Dashboard and Account Balance
- Started
- Status
- Ongoing: Monitoring
- Impact
- Major
- Affected
- Payment, SMS - APAC, SMS Administration, SMS - EMEA, Numbers Administration, SMS - LATAM, Analytics, SMS - CA - ShortCode, Customer Support, SMS - CA - Toll Free, 2FA, US Campaigns
Is this still happening?
Yes. Sinch still lists it as monitoring; last update 26 Oct 2026, 15:21 UTC.
Right now: Sinch reports a partial outage. (as of 26 Oct, 15:37 UTC) Live Sinch status
Last update from Sinch
A second fix has been implemented and we are seeing correct account balances and customer accounts have been unblocked. We are continuing to monitoring the results.
Similar Sinch incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 2 h 14 min
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, resolved after 11 h 45 min
-
, resolved after 8 h 27 min
-
, resolved after 12 h 5 min
-
, resolved after 3 h 32 min