Sonos outage, 23 October 2026
NetEase, QQ Music, Kugou, Kuwo and KKBOX - Temporarily Unavailable
- Started
- Status
- Ongoing: Identified
- Impact
- Maintenance
- Affected
- KKBOX, QQ音乐, 网易云音乐, 酷我音乐
Is this still happening?
Yes. Sonos still lists it as identified; last update 23 Oct 2026, 01:06 UTC.
Right now: Sonos reports a partial outage. (as of 26 Oct, 03:49 UTC) Live Sonos status
Last update from Sonos
We’ve temporarily turned off NetEase, QQ Music, Kugou, Kuwo and KKBOX on Sonos while we apply an important security update. You won’t be able to play music from these services until they return. Sonos systems and other music sources continue to work normally. We expect these services to return in the coming days and will provide updates as we have them on this page.