Storj outage, 27 August 2025
Email sending issue on AP1
- Started
- Resolved
- 28 Aug 2025, 18:37 UTC (after 21 h 11 min)
- Impact
- Major
- Affected
- AP1 - Web Console
Last update from Storj
On 2025-08-04, we enabled a “trial expiration escalation” job, which runs every day to automatically mark accounts who have completed their free trial without upgrading as “pending deletion”, 90 days after trial expiration. When accounts are marked as “pending deletion”, they can no longer be accessed, but the data still needs to be deleted. On 2025-08-26, we executed a batch of these deletions, which fully deactivated 50k\+ users, deleting their data, and moving them from a “pending deletion” to “deactivated” state. Due to a bug in the “trial expiration escalation” job, a large portion of these deleted users were moved backwards from a “deactivated” status to a “pending deletion” stat...
Is Storj down now?
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