Sumo Logic outage, 16 October 2026

Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE)

Started
Status
Ongoing: Identified
Impact
Minor
Affected
Billing and Account Management

Last update from Sumo Logic

We have identified the source of the issue affecting Billing and Account Management. We are working on a fix for the problem.

16 Oct 2026, 14:04 UTC

Read the full incident on the official Sumo Logic status page

Is Sumo Logic down now?

This page is the record of one past incident. For the live status, see Is Sumo Logic down right now? - it reads the official status page every 2 minutes.

Other Sumo Logic incidents

  1. Problem with Metrics Alerting in America Federal (FED)

  2. Problem with Cloud SIEM Processing in North America 2 (US2)

  3. Problem with Cloud SIEM Processing in North America 2 (US2)

  4. Problem with Cloud SIEM Processing in North America 2 (US2)

  5. Problem with Cloud SIEM Processing in North America 2 (US2)

  6. Problem with Tracing Collection in North America 2 (US2)

  7. Problem with Cloud SIEM Processing in North America 1 (US1)

  8. Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA)

All recorded Sumo Logic incidents