Svix outage, 3 June 2026

[EU] Elevated response times and error rates affecting some customers.

Started
Resolved
3 Jun 2026, 00:00 UTC
Impact
Major

Last update from Svix

We experienced an issue where some customer in the EU region experienced elevated response times and error rates. The time frames when this occurred: 23:44 - 23:46, 00:05 - 00:13, 00:38 - 00:48, 03:27 - 03:29, 5:34 - 5:36 UTC. This happened due to a significant spike in traffic (161x traffic the minute before), and the system not scaling fast enough to catch up. This affected customers routed to the same nodes that experienced this load.

3 Jun 2026, 00:00 UTC

Read the full incident on the official Svix status page

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Other Svix incidents

  1. Elevated error rate in US region

  2. [Analytics] Delayed message listing in dashboard, portal, and list-message APIs

  3. Dashboard logins failing

  4. Elevated latency in US region

  5. [EU] elevated latency and errors for a small fraction of API requests

  6. [usw2] very small fraction of API errors (UNAFFECTED: delivery and create-message, only supporting API affected)

  7. USW2: increased errors in the region due to AWS connectivity issues

  8. [US only] Large messages (>300kb) experienced delayed delivery in the US region.

All recorded Svix incidents