tawk.to outage, 26 September 2022

Degraded conversation service

Started
Resolved
26 Sept 2022, 23:30 UTC
Impact
Major

Last update from tawk.to

Between 26th September 2022 2330 UTC to 27th September 2022 0830 UTC, we experienced degraded conversation service due to issues in one of our database clusters. This caused delays in : 1. Chats being processed to history 2. Sending out offline message emails 3. Sending out ticketing emails The database issue was resolved at 27th September 2022 0730 UTC. The ticketing issue was resolved at 27th September 2022 0830 UTC. The conversation history processing delay was resolved at 27th September 2022 1020 UTC.

26 Sept 2022, 23:30 UTC

Read the full incident on the official tawk.to status page

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Other tawk.to incidents

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  3. Failure to deliver push notification for mobile application

  4. AI Assistant Outage

  5. Delays in email deliveries to @gmail.com mailboxes

  6. Widget Outage

  7. Widget maintenance

  8. Degraded service

All recorded tawk.to incidents