Trello outage, 25 April 2025

Trello is slow or unavailable

Started
Resolved
25 Apr 2025, 19:12 UTC (after 33 min)
Impact
Critical
Affected
Trello.com, API, Atlassian Support - Support Portal, Atlassian Support Ticketing, Atlassian Support Knowledge Base

Last update from Trello

### **SUMMARY** On April 25, 2025, between 18:18 and 18:33 UTC, Atlassian customers using Trello may have experienced service interruptions. The event was triggered by temporarily reduced capacity following a rollback deployment, with insufficient nodes to handle the load. Automated monitoring systems detected the incident within one minute and mitigated it by scaling up the deployment, which put Atlassian systems into a known-good state. The total time to resolution was about 15 minutes. ### **IMPACT** The overall impact was on April 25, 2025, between 18:18 and 18:33 UTC, on Trello. The incident caused service disruption to Trello users, resulting in reduced functionality, slower respons...

16 May 2025, 18:16 UTC

Read the full incident on the official Trello status page

Is Trello down now?

This page is the record of one past incident. For the live status, see Is Trello down right now? - it reads the official status page every 2 minutes.

Other Trello incidents

  1. Trello - degraded performance

  2. Trello - degraded performance (resolved)

  3. Users experiencing issues accessing multiple Atlassian products

  4. Multiple Atlassian services are experiencing issues

  5. Trello Slow or down for users

  6. Degraded performance of Trello

  7. Trello performance is degraded

  8. Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products

All recorded Trello incidents