Vonage API outage, 10 November 2026

Indonesia SMS - Delivery degradation affecting XLSmart

Started
Status
Ongoing: Investigating
Impact
Minor
Affected
SMS APAC

Is this still happening?

Yes. Vonage API still lists it as investigating; last update 10 Nov 2026, 05:03 UTC.

Right now: Vonage API reports degraded performance on some systems. (as of 13 Nov, 20:53 UTC) Live Vonage API status

At a glance

Our summary from the Vonage API incidents we have recorded since 24 Sept 2026 - how we count.

Last update from Vonage API

Please be advised that we are observing SMS delivery degradation towards XLSmart. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

10 Nov 2026, 05:03 UTC

Read the full incident on the official Vonage API status page

Similar Vonage API incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 2 h 38 min

    Indonesia SMS - Delivery Degradation of Domestic Brands towards network PT XL Axiata Tbk and Smartfren

  2. , resolved after 14 h 41 min

    Philippines SMS - Delivery Degradation towards Globe Telecom

  3. , resolved after 44 min

    Philippines SMS - Delivery Degradation towards Globe Telecom

  4. , resolved after 3 days

    Taiwan SMS - Delivery degradation of Domestic Pre-Registered Brands

  5. , resolved after 3 h 42 min

    Pakistan SMS - Delivery degradation towards Jazz (Mobilink) Network

Other recent Vonage API incidents

  1. Issues Impacting WhatsApp API

  2. Vonage API Help Center - Ticket Email Degradation

  3. France SMS - Delivery Degradation towards Lebara France

  4. Austria SMS - Delivery Degradation affecting A1 Telekom and Hutchison Drei Austria

  5. Slovakia SMS - Delivery Degradation towards Orange

  6. France SMS - Delivery Degradation towards Lebara France

  7. USA SMS - Delivery degradation affecting 10DLC traffic towards AT&T operator

  8. USA MMS - Delivery latency affecting MMS messages affecting multiple networks

All recorded Vonage API incidents

Something wrong on this page?

A person reads every report. We fix our own mistakes - wording, mapping, a moved status page; the status itself always comes from Vonage API's official page. How we handle corrections.

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