WorkOS outage, 19 August 2026
Elevated errors on AuthKit authentication endpoints
- Started
- Resolved
- 19 Aug 2026, 00:00 UTC - reported afterwards
- Impact
- Not stated
Last update from WorkOS
On August 18 from 23:59 to 00:03 UTC (August 19), a subset of API requests (primarily AuthKit authentication endpoints) returned HTTP 500 errors. Automatic maintenance of a large, seldom-used internal index caused brief write-ahead-log contention on a primary database that exhausted connection capacity; service recovered automatically within four minutes. We identified the root cause and removed the index from production at 03:53 UTC on August 19 to prevent recurrence.
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