WorkOS outage, 1 October 2026

Elevated API and AuthKit errors for some requests (Columbus, OH region)

Started
Resolved
1 Oct 2026, 15:30 UTC
Impact
Minor

Last update from WorkOS

On October 1, 2026, from 11:34 to 11:40 AM EDT, our CDN provider had a network problem at its Columbus, Ohio location. Some requests to the WorkOS API (api.workos.com) and to AuthKit-hosted pages failed with HTTP 500 or 403 errors. Only requests routed through that location were affected. At the peak, about 8% of all API requests failed, including Audit Logs event ingestion, authentication and Vault decrypt calls. WorkOS systems stayed healthy the whole time and the provider fixed the problem by 11:40 AM EDT. Audit Logs event ingestion (POST /audit_logs/events) was the most affected endpoint: up to 21% of event submissions failed at the peak. Events from failed requests were not recorded. I...

1 Oct 2026, 15:30 UTC

Read the full incident on the official WorkOS status page

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Other WorkOS incidents

  1. Elevated errors across SSO and AuthKit sign-in

  2. Elevated errors for Audit Logs

  3. Elevated API Errors

  4. Elevated Admin Portal Errors

  5. Form POST failures for some Authkit customers

  6. Static asset delivery failures

  7. Degraded outbound email delivery

  8. Degraded Vault pages in Dashboard

All recorded WorkOS incidents