OpenAI vs Perplexity: which is more reliable?
OpenAI had 28 min of outage and 20 incidents; Perplexity had no outage time and 0 incidents. By the vendors' own status pages, Perplexity spent less time in an outage.
OpenAI right now: Degraded performance Perplexity right now: Operational
Since 15 October 2026
From what OpenAI and Perplexity published on their own status pages, read every 2 minutes. A vendor that reports problems more openly can look worse here than one that stays quiet.
| Measure | OpenAI | Perplexity |
|---|---|---|
| Time without reported problems | 88.43 % | 100 % |
| Time with an outage | 28 min | none |
| Time degraded | 2 days | none |
| Days with an outage | 1 of 22 | 0 of 22 |
| Incidents posted | 20 | 0 |
| Of those, outages | 2 | 0 |
| Typical time to resolve | 1 h 35 min | - |
| Longest incident | 6 h 32 min | - |
Latest OpenAI incidents
-
, still open
-
, 4 h 52 min
-
, 1 h 35 min
Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences
-
, 4 h 1 min
-
, 25 min
Latest Perplexity incidents
No incidents posted since 15 October 2026.