Aircall outage, 29 October 2026

Increased Platform Errors

Started
Status
Ongoing: Identified
Impact
Major
Affected
Inbound Calls, Conversation Center, Aircall Workspace (Web), Outbound Calls, Aircall Workspace (Desktop), Analytics, Aircall Mobile App (iOS), Call Routing & IVR, Call Recording & Voicemail, Aircall Mobile App (Android), Aircall Chrome Extension

Is this still happening?

Yes. Aircall still lists it as identified; last update 29 Oct 2026, 22:11 UTC.

Right now: Aircall reports a partial outage. (as of 29 Oct, 22:55 UTC) Live Aircall status

Last update from Aircall

We’re continuing to work on the elevated error rates affecting some Aircall services. Some customers may still experience issues placing or receiving calls, saving call outcomes, or loading parts of the app. The issue is still related to a degradation at one of our infrastructure providers. We’re working closely with them, and our teams are actively monitoring and pursuing mitigation options. We don’t have a resolution time yet. We’ll share our next update within 60 minutes, or sooner if anything changes.

29 Oct 2026, 22:11 UTC

Read the full incident on the official Aircall status page

Similar Aircall incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 41 min

    Increased Error Rate

  2. , resolved after 1 h 34 min

    Users with connectivity issues

  3. , resolved after 1 h 31 min

    Users Stuck in Calls

  4. , resolved after 48 min

    Calling Issues

  5. , resolved after 1 h 1 min

    Intermittent calls and SMS failures on a subset of French and Spanish numbers

Other recent Aircall incidents

  1. Partner Integrations Not Receiving Call Events

  2. Intermittent calls and SMS failures on a subset of French and Spanish numbers

  3. Outbound calls from mobile Spanish numbers reaching an audio message.

  4. Issues logging in to Aircall Workspace

  5. Outbound audio degradation for some SG customers

  6. Increased Platform Errors

  7. Delayed MMS delivery confirmation for some customers

  8. Users stuck on call status

All recorded Aircall incidents