Aircall outage history

7 Oct 2026, 01:20 UTC, resolved after 27 h 38 min

Partner Integrations Not Receiving Call Events

Impact: minor

5 Oct 2026, 11:59 UTC, resolved after 1 h 1 min

Intermittent calls and SMS failures on a subset of French and Spanish numbers

Impact: minor

5 Oct 2026, 09:32 UTC, resolved after 40 min

Intermittent calls and SMS failures on a subset of French and Spanish numbers

Impact: minor

1 Oct 2026, 16:02 UTC, resolved after 35 min

Outbound calls from mobile Spanish numbers reaching an audio message.

Impact: minor

3 Sept 2026, 21:59 UTC, resolved after 39 min

Increased Platform Errors

Impact: minor

1 Sept 2026, 18:43 UTC, resolved after 44 min

Delayed MMS delivery confirmation for some customers

Impact: minor

26 Aug 2026, 18:30 UTC, resolved after 1 h 8 min

Users stuck on call status

Impact: minor

25 Aug 2026, 21:16 UTC, resolved after 10 h 31 min

Inbound issues impacting some Mexico phone numbers

Impact: minor

11 Aug 2026, 12:08 UTC, resolved after 19 h 6 min

Issues calling German numbers

Impact: minor

5 Aug 2026, 16:48 UTC, resolved after 28 min

AI Agents not reading Knowledge Base

Impact: minor

28 Jul 2026, 14:34 UTC, resolved after 12 min

Analytics High Loading time

Impact: minor

20 Jul 2026, 14:27 UTC, resolved after 1 h 58 min

Delay logging call/activity events to integrations

Impact: minor

17 Jul 2026, 11:45 UTC, resolved after 3 h 6 min

Delay logging call/activity events to integrations

Impact: minor

15 Jul 2026, 15:43 UTC, resolved after 20 min

Errors saving E911 emergency location for some customers

Impact: minor

13 Jul 2026, 13:20 UTC, resolved after 1 h 31 min

Users Stuck in Calls

Impact: minor

9 Jul 2026, 07:46 UTC, resolved after 59 min

Analytics Dashboards Slow Loading

Impact: minor

2 Jul 2026, 09:27 UTC, resolved after 6 h 10 min

Duplicate Inbound Call Attempts - UK Carrier

Impact: minor

1 Jul 2026, 10:44 UTC, resolved after 20 min

Duplicate Inbound Call Attempts - UK Carrier

Impact: minor