Aircall outage, 11 August 2026

French eSIM numbers unreachable

Started
Resolved
11 Aug 2026, 12:30 UTC (after 2 h 25 min)
Impact
Major
Affected
eSIM

Last update from Aircall

We can confirm that the issue with the French eSIM partner has been fully resolved. We appreciate your patience and understanding while we worked with our partners to restore normal functionality.

11 Aug 2026, 12:30 UTC

Read the full incident on the official Aircall status page

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This page is the record of one past incident. For the live status, see Is Aircall down right now? - it reads the official status page every 2 minutes.

Other Aircall incidents

  1. Increased Error Rate

  2. Calling Issues

  3. Partner Integrations Not Receiving Call Events

  4. Intermittent calls and SMS failures on a subset of French and Spanish numbers

  5. Intermittent calls and SMS failures on a subset of French and Spanish numbers

  6. Outbound calls from mobile Spanish numbers reaching an audio message.

  7. Issues logging in to Aircall Workspace

  8. Outbound audio degradation for some SG customers

All recorded Aircall incidents