Asana outage, 20 October 2025

App Down

Started
Resolved
20 Oct 2025, 20:34 UTC (after 5 h 26 min)
Impact
Not stated
Affected
App, API, Mobile, Automations and Background Actions, Webhooks and Event Streams, Notifications

Last update from Asana

**Incident:** AWS infrastructure had [an outage affecting core services](https://aws.amazon.com/message/101925/), which our application depends on, in the Virginia \(us-east-1\) region. The initial impact to our services is covered by [https://status.asana.com/incidents/zfdtyvckl5k2](https://status.asana.com/incidents/zfdtyvckl5k2); this covers the second major impact to our services. **Impact:** Starting at 2025-10-20 14:58 UTC, our application was down for approximately 10% of our users. By 15:08 UTC the application was completely down for all users We saw some improvement in internal error rates around 17:06 UTC resulting in intermittent availability. We did not see full infrastructure r...

23 Oct 2025, 16:07 UTC

Read the full incident on the official Asana status page

Is Asana down now?

This page is the record of one past incident. For the live status, see Is Asana down right now? - it reads the official status page every 2 minutes.

Other Asana incidents

  1. Partial API outage

  2. Partial API outage in EU

  3. Automations not running for EU users

  4. Slow performance for a subset of Asana users

  5. We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.

  6. Asana full outage for some users (2 hours, 25% outage)

  7. Webhooks and event streams partial data loss

  8. Errors loading the Asana web app for some users in US

All recorded Asana incidents