Asana outage, 31 August 2026
Asana full outage for some users (2 hours, 25% outage)
- Started
- Resolved
- 31 Aug 2026, 17:18 UTC (after 2 h 4 min)
- Impact
- Major
- Affected
- App, API, Mobile
Last update from Asana
We’ve been working to add a caching layer to our update pipeline, tuning it carefully and rolling it out gradually. On Wednesday, August 26 we enabled it for most use cases, and it initially performed well. On Monday, August 31, a combination of unrelated infrastructure changes and peak traffic pushed the cache past its scaling limits. Once that threshold was crossed, the cache became unusable, and many pods serving read traffic for the Asana application could no longer serve it. We mitigated the incident by reverting the system to use the previous, non-cached code path. The revert was successful, but recovery took longer than we would expect for this class of issue. A fuller analysis is...
Is Asana down now?
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