Asana outage, 7 July 2026
Errors loading the Asana web app for some users in US
- Started
- Resolved
- 7 Jul 2026, 19:24 UTC (after 35 min)
- Impact
- Major
- Affected
- App
Last update from Asana
**Incident**: A configuration change inadvertently removed a critical resource required by one of our services. While existing infrastructure continued to operate normally, newly scaled infrastructure could not become ready. As morning traffic increased, there was a growing gap between incoming requests and our system's capacity to handle them, resulting in service degradation. We resolved the issue by manually restoring the missing resource and correcting the configuration change that caused its removal. **Impact**: For approximately 1.5 hours, a subset of customers experienced a full outage of our web application and desktop applications. During this time, affected users were unable to...
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