Bandwidth outage, 20 October 2026

Japan outbound calling incident

Started
Resolved
21 Oct 2026, 13:41 UTC (after 15 h 11 min)
Impact
Major
Affected
Outbound Calling- Japan

Is this still happening?

No. Bandwidth marked this incident resolved on 21 Oct 2026, 13:41 UTC, 15 h 11 min after it began.

Right now: Bandwidth reports all systems operational. (as of 26 Oct, 03:47 UTC) Live Bandwidth status

Last update from Bandwidth

Between 16:09 UTC and 23:12 UTC on October 20th, 2026, outbound Japan based calls may not have completed as expected. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

22 Oct 2026, 07:23 UTC

Read the full incident on the official Bandwidth status page

Similar Bandwidth incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 1 h 54 min

    Toll Free Outbound Calling Incident

Other recent Bandwidth incidents

  1. Bandwidth Local Market Impairment - 951 - Rocky Mount, NC

  2. Toll-Free Port Activation Incident

  3. Bandwidth Local Market Impairment - 668 - Tucson, AZ

  4. Bandwidth Local Market Impairment - Fresno/Los Angeles/San Luis Obispo, CA

  5. Inbound Messaging - Verizon & T-Mobile

  6. Voice Authentication Incident - Pindrop

  7. Bandwidth Local Market Impairment - 328 - Dayton, OH

  8. Off-Net Port Activations

All recorded Bandwidth incidents