Bandwidth outage, 20 October 2026
Toll Free Outbound Calling Incident
- Started
- Resolved
- 20 Oct 2026, 23:04 UTC (after 1 h 54 min)
- Impact
- Major
- Affected
- Toll-Free calling - Outbound (SIP) - United States
Is this still happening?
No. Bandwidth marked this incident resolved on 20 Oct 2026, 23:04 UTC, 1 h 54 min after it began.
Right now: Bandwidth reports all systems operational. (as of 26 Oct, 03:47 UTC) Live Bandwidth status
Last update from Bandwidth
Between 19:48 UTC on October 15th and 22:55 UTC on October 20th, some outbound toll-free calls received unexpected 404 SIP response codes. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Read the full incident on the official Bandwidth status page
Similar Bandwidth incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 7 h 42 min