Bitbucket outage, 7 January 2026
Unable to reach bitbucket site
- Started
- Resolved
- 7 Jan 2026, 18:53 UTC (after 2 h 29 min)
- Impact
- Critical
- Affected
- Website, API, Git via SSH, Authentication and user management, Git via HTTPS, Webhooks, Source downloads, Pipelines, Git LFS, Email delivery, Purchasing & Licensing, Signup
Last update from Bitbucket
### Summary On Jan 7, 2026, between 15:28 UTC and 17:04 UTC, Atlassian customers using Bitbucket Cloud could not load the dashboard landing page. Users also faced degraded performance and intermittent failures navigating other parts of the application or using public REST APIs. The event was caused by an unexpected load on a public API, causing long-running queries on a database which resulted in failed web and api requests. The incident was detected within three minutes by automated monitoring systems and mitigated by introducing stricter limits on the API for certain traffic, while taking manual actions on the impacted database, restoring Bitbucket to a healthy state. ### **IMPACT** Oc...
Read the full incident on the official Bitbucket status page
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