Bland AI outage, 14 September 2026

High LLM Response Latency

Started
Resolved
14 Sept 2026, 13:00 UTC - reported afterwards
Impact
Not stated

Last update from Bland AI

A misconfigured cluster of LLM replicas failed to scale up during our morning burst of traffic, causing high agent response time and possibly complete silence in severe cases between 6:00am and 6:35am PT. After diagnosing the issue we corrected our scale up mechanism to target the correct set of resources, resolving the issue.

14 Sept 2026, 13:00 UTC

Read the full incident on the official Bland AI status page

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This page is the record of one past incident. For the live status, see Is Bland AI down right now? - it reads the official status page every 2 minutes.

Other Bland AI incidents

  1. LLM outage - Widespread agent silence

  2. Variable Extraction Model Routing Failures

  3. Delayed or missing agent audio on BTTS V3 voices

  4. Elevated latency on voice calls

  5. Heightened LLM Latency

  6. STT Partial Outage

  7. Degraded Warm Transfers Performance

  8. API Timeouts

All recorded Bland AI incidents