Bland AI outage, 14 October 2026
LLM outage - Widespread agent silence
- Started
- Resolved
- 14 Oct 2026, 23:11 UTC (after 55 min)
- Impact
- Critical
Last update from Bland AI
**Summary** On October 14, 2026, from about 3:00 PM to 4:10 PM PT, agents on many calls went silent or took several seconds to respond. Outbound calls requested during the incident were held in a queue and placed late. The queue was fully drained by 4:41 PM PT. **What happened** A data center network outage at our upstream infrastructure provider cut off the cluster that runs the language model our agents use in conversation. The model’s time to first response rose from about 0.3 seconds to more than 7 seconds on average, so agents could not answer callers in time. To keep new outbound calls from connecting into silence, we paused outbound dispatch and queued new requests. The provider m...
Is Bland AI down now?
This page is the record of one past incident. For the live status, see Is Bland AI down right now? - it reads the official status page every 2 minutes.