Brevo outage, 13 November 2026
Delay in Email delivery
- Started
- Resolved
- 13 Nov 2026, 15:55 UTC (after 4 h 14 min)
- Impact
- Minor
Is this still happening?
No. Brevo marked this incident resolved on 13 Nov 2026, 15:55 UTC, 4 h 14 min after it began.
Right now: Brevo reports all systems operational. (as of 13 Nov, 20:53 UTC) Live Brevo status
At a glance
- Brevo rated this a minor incident.
- It was resolved after 4 h 14 min. That is longer than a typical Brevo incident: the median of the 30 other resolved ones we recorded is 1 h 40 min.
- Brevo had 9 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 14 Oct 2026.
Our summary from the Brevo incidents we have recorded since 30 Jul 2026 - how we count.
Last update from Brevo
Email delivery rates to Outlook are improving and have now stabilised. Upon further investigation, we identified that the Gmail delays were not caused by an issue on Gmail’s side. Instead, the backlog of pending Outlook messages increased the processing pressure on our infrastructure, impacting Gmail delivery as well. We have mitigated this issue. While some delays to Outlook may persist due to the ongoing Microsoft outage and its reduced acceptance rate, we expect email delivery across other domains to return to normal. Thank you so much for your patience.
Similar Brevo incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 6 min
-
, resolved after 4 h 47 min
-
, resolved after 4 h 7 min
-
, resolved after 2 min
-
, resolved after 2 h 57 min
Degraded performance - Contacts, campaign statistics, and email/SMS processing delays
Other recent Brevo incidents
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Multiple Services ImpactedPostmortem
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