Chargebee outage, 20 May 2026

Intermittent API Failures - EU Region

Started
Resolved
20 May 2026, 16:09 UTC
Impact
Major
Affected
API (EU), Checkout (EU), hCaptcha

Last update from Chargebee

We experienced intermittent API request timeouts in the EU region between 15:02 UTC and 15:16 UTC. The issue has since been resolved, and services are operating normally.

20 May 2026, 16:09 UTC

Read the full incident on the official Chargebee status page

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This page is the record of one past incident. For the live status, see Is Chargebee down right now? - it reads the official status page every 2 minutes.

Other Chargebee incidents

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  2. API Service Degradation - EU Region

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  4. API Service Degradation

  5. API Service Degradation

  6. Signup Degradation

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