Confluence outage, 8 January 2026
Confluence site unreachable for some users
- Started
- Resolved
- 8 Jan 2026, 19:09 UTC (after 3 h 42 min)
- Impact
- Major
- Affected
- View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup
Last update from Confluence
### Summary On Jan 08, 2026 between 14:54 UTC and 16:30 UTC, Atlassian customers using Confluence Cloud product\(s\) experienced degraded service with view/edit page experiences. The event was triggered by database overload due to an unexpected large burst of traffic. The database overload was the result of a configuration change, which led to a sudden spike in database connections, which impacted a subset of customers in a single partition in the us-east region. The incident was detected within 1 minute by by automated monitoring systems and mitigated by reducing the number of web server hosts connecting to the database layer, which put Atlassian systems into a known good state. The total...
Read the full incident on the official Confluence status page
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