Confluence outage, 13 April 2026
Users experiencing issues with login across Atlassian products
- Started
- Resolved
- 13 Apr 2026, 10:17 UTC (after 2 h 47 min)
- Impact
- Minor
- Affected
- View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup
Last update from Confluence
### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud products. Approximately 90% of authentication requests failed during the peak impact window, affecting users in the US East and EU regions. The incident was mitigated within 40 minutes through manual intervention, and full service was restored by 06:29 UTC. ### **IMPACT** * **Duration**: ~40 minutes \(05:49-06:29 UTC, April 13, 2026\) * **Affected regions**: US East and EU \(authentication infrastructure serves EU traffic from US East, with traffic primarily from EU at this time...
Read the full incident on the official Confluence status page
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