Crisp outage, 12 June 2025

Platform unavailable due to Google Cloud Platform widespread outage

Started
Resolved
12 Jun 2025, 22:06 UTC (after 3 h 25 min)
Impact
Critical
Affected
Crisp Platform (platform.gocrisp.com), Walmart Scintilla Basic, Walmart Scintilla Category Advisor, Walmart Scintilla Charter, Crisp Reporting Studio (atlas.atlasdsr.com)

Last update from Crisp

Service for Crisp Reporting Studio and standard dashboards on the Crisp platform are all fully functional. Any scheduled reports and data reprocessing is queued and processing as expected. This issue has been resolved.

12 Jun 2025, 22:06 UTC

Read the full incident on the official Crisp status page

Is Crisp down now?

This page is the record of one past incident. For the live status, see Is Crisp down right now? - it reads the official status page every 2 minutes.

Other Crisp incidents

  1. Walmart Charter - Continued Data Overstatement & Inflation

  2. Walmart Charter - Scintilla data is overstated due to data modeling issue

  3. Meijer Data Ingestion Delay

  4. Scintilla Data Pipeline Delay

  5. Rema Connect - Yesterdays' data delayed

  6. Scintilla Category Advisor Data is Delayed

  7. Walmart Basic Portal Reporting "overinflated data for POS Quantity & POS Sales"

  8. Walmart Basis portal not returning data for weekly and daily data reports

All recorded Crisp incidents