Crisp outage, 28 July 2026

Walmart Charter - Scintilla data is overstated due to data modeling issue

Started
Resolved
28 Jul 2026, 23:57 UTC (after 3 h 45 min)
Impact
Not stated
Affected
Walmart Scintilla Category Advisor, Walmart Scintilla Charter, Crisp Reporting Studio (atlas.atlasdsr.com), Crisp AI Agents

Last update from Crisp

The issue has been resolved, and all affected data is now up to date.

28 Jul 2026, 23:57 UTC

Read the full incident on the official Crisp status page

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This page is the record of one past incident. For the live status, see Is Crisp down right now? - it reads the official status page every 2 minutes.

Other Crisp incidents

  1. Walmart Charter - Continued Data Overstatement & Inflation

  2. Meijer Data Ingestion Delay

  3. Scintilla Data Pipeline Delay

  4. Rema Connect - Yesterdays' data delayed

  5. Scintilla Category Advisor Data is Delayed

  6. Walmart Basic Portal Reporting "overinflated data for POS Quantity & POS Sales"

  7. Walmart Basis portal not returning data for weekly and daily data reports

  8. Walmart Scintilla Basic LY Value Inflation in CRS

All recorded Crisp incidents