Doxy.me outage, 28 April 2025
Doxy.me site not loading
- Started
- Resolved
- 28 Apr 2025, 16:00 UTC (after 3 h 30 min)
- Impact
- Major
- Affected
- Doxy.me API, Doxy.me webpages
Last update from Doxy.me
**Summary of event** On April 28, our monitoring system detected a sharp slowdown in platform performance, preventing some users from accessing doxy.me. This disruption lasted for approximately 35 minutes before service was restored by increasing system capacity. **Business impacts** During the incident, users were unable to access doxy.me for telehealth sessions, leading to delayed or missed appointments and interruptions in patient care. **Root cause** A recent system update unintentionally lowered the number of active servers. Because this deployment occurred after our daily resource allocations, the platform did not have sufficient capacity to handle the level of traffic, resu...
Is Doxy.me down now?
This page is the record of one past incident. For the live status, see Is Doxy.me down right now? - it reads the official status page every 2 minutes.