Doxy.me outage, 23 March 2026
Doxy.me performance degradation
- Started
- Resolved
- 24 Mar 2026, 09:32 UTC (after 17 h 3 min)
- Impact
- Minor
- Affected
- Doxy.me API
Last update from Doxy.me
**Summary of event:** On March 23, doxy.me experienced intermittent service disruptions during a planned system upgrade. A combination of internal issues and a third-party service issue led to degraded performance throughout the day. **Incident Classification:** Service disruption caused by a combination of internal system changes and a third-party service issue. This was not a security breach. **Business impacts:** Some users experienced dropped calls, difficulty accessing History and Analytics, and issues with Custom Waiting Rooms. **Data Impact:** No evidence of unauthorized access, disclosure, or loss of customer data or PHI. Some data was temporarily unavailable during the incide...
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