ecobee outage, 2 September 2026

Bug impacting Smart Thermostat Premium and SmartThermostat With voice control

Started
Status
Ongoing: Monitoring
Impact
Minor

Last update from ecobee

The fix has been deployed to the vast majority of affected thermostats. A small number of Smart Thermostat Premium devices are still affected. If your device is running 4.10.7.44, it has not been upgraded due to additional third-party approval or testing required. We are working with third-party partners to resolve the issue for all remaining affected thermostats as soon as possible.

23 Sept 2026, 20:23 UTC

Read the full incident on the official ecobee status page

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This page is the record of one past incident. For the live status, see Is ecobee down right now? - it reads the official status page every 2 minutes.

Other ecobee incidents

  1. Interruption to SmartCamera Online Services

  2. Interruption to SmartCamera Online Services

  3. Interruption to ecobee Mobile Services

  4. Interruption to ecobee Integration Services

  5. Interruption to Thermostat Online Services

  6. Interruption to ecobee Mobile Services

  7. Interruption to SmartCamera Online Services

  8. Interruption to Thermostat Online Services

All recorded ecobee incidents